Important staff restructuring announcement from Ed Watson

Posted by Ed Watson | Posted in In the news, Membership growth, Uncategorized | Posted on May 7, 2009, 5:00 PM

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As with most non-profits, our Society has always been challenged to do more with less. The challenge is especially urgent this year due to the disappointing level of international convention registrations for Anaheim. The resulting shortfall has put our annual budget over $330,000 in the red, requiring quick action. We have cut many expenses but cannot make up this deficit without taking personnel actions.  At the same time, we must continue to serve members and chapters while we work to reverse the 20-year membership decline that is at the root of our economic circumstances.

 We are realigning our staff both in response to these economic realities and to better position us for future opportunities.  This restructuring is designed to help us leverage one another’s expertise with the limited number of employees demanded by a sound economic model. This streamlining means reducing the number of departments, and therefore department heads. While I’m excited about the efficiencies and opportunities we’ve identified, I’m devastated on behalf of the dedicated employees who have just learned that their positions will be eliminated.

 Other details will follow, but following are the major alignment changes:

  • The number of directors who currently report to the Executive Director/CEO will be reduced from six to three.
  • A new position, “Director of Operations,” has been filled by Rick Spencer, formerly the Director of Music Education. He now oversees all staff working in the Communication, Membership, Music Library, Events and Merchandise areas.
  • The Director of Music Education position has been renamed simply “Director of Education.” The position now encompasses Leadership Development and Training, Music Education and Youth in Harmony. In the interim until this position is filled, these responsibilities will fall under Operations.
  • The Director of Events position will be eliminated after John Schneider’s announced retirement this August.
  • Our new Chief Financial Officer will begin on June 1. Retiring CFO Frank Santarelli will assist in the transition through October.  One part-time position in the financial department has also been eliminated.

 The above changes also mean we must say goodbye to some exceptional employees:

  • The Director of Membership position has been eliminated.
  • The Director of Marketing position has been eliminated.
  • Ebony Davis (Merchandise) will continue her duties until May 31.
  • Amanda McCowan (Accounting) will continue her duties until May 31.
  • Dorene Santarelli (Receptionist/Secretary) will continue her duties until her retirement in August.
  • Charlie Davenport and Todd Wilson will assist with this transition for a short while, to be determined individually.

 We are saddened by the economic necessity of these steps, but confident that the new staff structure will put us in a better position to handle the challenges and opportunities ahead and give our members the service they deserve. It saddens us that we will lose the full-time contributions of great employees who have given so much. A list of current staff and contact information can be found at www.barbershop.org/contactus.aspx.  

Ed Watson

Society Executive Director/CEO

Comments posted (57)

While I truly understand the economic necessity of the coming staff reorganization, I am also deeply saddened that it is necessary. I very much enjoyed coordinating with my buddies Charlie Davenport and Todd Wilson and wish them and their families much success in their future job assignments.

Sam McFarland
President, AHSOW

This is indeed another sad day for SPEBSQSA, but I believe it is a result of the misdirection that has been going on over many years.
1. Emphasis on chorus rather than that Quartets.
2. Broadening the umbrella of style that awards complex arrangements that actually detracts, and in some cases, destroys the musicality of the song as well as making all but impossible for the average Joe Barbershopper to be able to sing WELL.
3. Failure to keep ‘lock and ring’ as the primary goal of our style. This feature is what brought most of is into the Society, and is still the strongest draw.

Sad indeed.

I suspect that our founders, and mainstream members over the first 35-40 years, a spinning in their graves.

The size of an organization is not it’s most important feature. Solid support of the ‘reason for being’ is what keeps it strong.

Jim Wahler
125835

Maybe now the society board might listen to the appeal of the Carolinas to become a separate District. Many ideas to help increase membership by a smaller district, with inter action among the chapters just might work. Getting back to basics and a new look at how the districts are made up after a 50 year change in demographics may be what the society needs. After all is said and done these hard times could be the perfect opportunity to try something bold and new..

Ditto with regard to the proposed Carolina District.

I agree with Jim Wahler’s comments. The emphasis on professionalism vs a fun hobby for the joy of singing has discouraged many prospective participants. Some arrangements have become so convoluted that it is hard to recognize what should be a familiar song. Lets get back to basics – and the pure joy of quartet singing.

I hope all those that are considering going to Anaheim but have not yet pulled the trigger might use this as a catalyst to pull the trigger. Hard economic times, but the society can’t function without money and buying a convention registration is the best way to help out. Buy one even if you can’t use it. Problems can’t be solved when there’s no money to solve them.

On another note…I knew I’d see the comments throwing blame shortly after this announcement was made and a few here did not disappoint. The suggestion that “Joe Barbershoppers” have no outlet and there is too much focus on “professionalism” and good singing as opposed to having fun and experiencing the lock and ring of a chord is ridiculous. For every single chapter that offers a great musical experience, there are 25 that do not. So there’s no lack of opportunity for those who do not wish to participate at a high musical level. The few pockets of growth, enthusiasm, and genuine fun in this society are found within chapters that focus on musical excellence. To quote my father…nobody ever got BIG, and then got GOOD. Good is a result of work, and growth is a result of good.

I know of dozens of guys who consider themselves barbershoppers but are doing nothing becuase there isn’t a rewarding musical experience to be had nearby. Not to say there isn’t a chapter nearby.

I wish our Society leadership the best in their endeavors to solve this problem…but as I said, we can help them by getting to Anaheim. Buying a ticket and not using it is even a viable option if you are concerned about the longevity of our society.

Respectfully,
Fred Farrell

I am so glad to know that Julie Grower and Joe Lyles were not listed above! Whew!

Oops… Liles!

Ed,
I read your announcement with deeply mixed feelings. This had to be terribly hard for you. “Trimming the fat” is a continual process in keeping a business or organization financially sound. But, far more important is creating new income streams to increase profitability before the knife hits muscle and vital organs.
Contrary to conventional wisdom, the term “non-profit” never has meant “NO-profit”. But, at every level, our Society has operated as though our members were legally required to be the primary source of our operating funds. What non-sense! While the rest of the world – our vendors – increased their rates to us, we just passed the costs on to members, or ate the rising costs by reducing services. That solution, whether used by business, organizations or governments, always results in catastrophe. There is a much better answer.
I submit that we Barbershoppers have a distinct advantage over other non-profit, volunteer and social organizations. WE have a spectacular and contemporary “product” that is very saleable to the general public. It is time that we stopped hiding our light under a bushel and started treating our Division, District and Society events as true “profit centers”.
This solution is analogous to the entrepreneurial “epiphany” that has transformed much of American religion into a dynamic social and economic force. By behaving as a for-profit business, “religion” has not lost it’s message or it’s mission. It has just found a way to more effectively present and preserve it’s message. Like it of not, we must operate our Society as an efficient and imaginative business; generating non-member funds to grow and preserve our unique art form.
Yes, I do have a proven method to put Divisions, Districts and the Society in the black. It is simple, but not easy because it requires leaders with the courage to change their “always did it this way” paradigm.

Yours for a song,

Steve

Steve Shannon
CEO Paladin Consulting
(713) 927-7369
sshannon01@comcast.net

I, too, am saddened by the announcement of staff cuts and home office “restructuring” in an attempt to balance our BHS budget in this very difficult economic environment.

However, I fail to see how eliminating key Marketing and Membership positions solves the longer-term problem which we have in our organization: Lack of continual new and sustaining membership growth, and very little recognition of our music genre by the mainstream music types in our country.

If someone with better information than I have can explain this to me, I’m all ears.

I am also very concerned that Rick Spencer will burn out trying to do too many jobs. As good as he is, taking on all the additional responsibilities enumerated in CEO Watson’s post above is bound to take a toll.

A frustrated 45 year member
Phil Carter

It saddens me to hear that some of the loyal employees are being let go. [personal attack removed - admin] Being an old barbershopper who is extremely unhappy with the changes brought about by the [directors], I have abandoned BHS. I supported SPEBSQSA totally. However after being abandoned and ignored by the present and recent past administrations I feel that turn about is fair play.
I no longer attend international conventions. If I want to see Broadway productions I go to Broadway!
In my estimation the barbershop convention has been bastardized by many of the choruses with the encouragement and blessing of the society officials.In my estimation you are reaping what you have sewn.
If and when sanity and REAL barbershopping is restored , I will again support SPEBSQSA fully . If not so be it.
I am not alone in feeling this way.

Jack Dichter

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To James, Paul, and Jack,

Why don’t the three of you start chapters in your respective areas that practice the barbershop hobby in *exactly* the way you like? Doesn’t that solve your problem?

Allan

As has been mentioned ad infintum on the Harmonet, many place the blame squarely where it should not be placed. If we want our Society to grow, it is not the job of the people working at Society headquarters. Nor does it lay on the heads of the Society Board. The blame can be laid squarly at the feet of the membership itself.

When I first read this, I thought, “How can they do away with the directors of marketing and, worse yet, membership?” Then I stopped to think and realized that if my chapter of 45 wants to grow and bring in more members, it is up to us. Charlie Davenport hasn’t brought new member to my chapter. He did, however, give us ideas. Same with Ev Nau before him.

Although Todd Wilson did a great job of publicizing and marketing the Society as a whole, he didn’t write the newspaper articles, or take the photos for our local newspapers.

You see, we are all responsible for our own chapters. No one in our town knows about us unless we do it. No potential members come to our chapter meetings except by our own doing. I know I didn’t join the Society, or any of the chapters I have belonged to because I just happened to walk in on a meeting. I am very thankful that Ralph kept inviting me until I attended and then joined. Each man in this society, I could almost bet, was brought in because of someone else, not because of a national employee.

I venture to say that it is our job to make this Society grow. It’s time to quit pointing fingers at others and wrap our hands around the tools ourselves. I want this Society and hobby to grow, but I’m not intent on making them all just like me. That’s about the worst thing we can do — grow by cloning.

I agree with Fred in encouraging members to buy convention registrations even if they cannot afford to attend. I think this could help the headquarters through a tough time. As for you, “angry” Jack, keep your negative opinions for yourself!

HEY Jack Dichter!!!!!!!!!

How does it feel to make a total fool of yourself in front of your peers? I am so glad you decided to wash your hands clean of the society. Have fun watching your Broadway Plays.

Also to James Wahler and Paul Barrett!!!!!!!!!!!!!

Its called International… and what is it? Its a Chorus and Quartet COMPETITION!!!!! Do you not understand that? You need to have a comparing and contrasting of Choruses and Quartets, otherwise, whats the point of having International,,, to sing tags in a hotel lobby? Where everyone has to sing at the same caliber or its “UNFAIR?” Its a good thing that there is NEW MUSIC being arranged to challenge us as Barbershop singers and lighting that little fire inside us to be a better singer and one step ahead of a Chorus or Quartet……that’s what makes what we do EXCITING!!!! If you can’t face that challenge and test your skills and knowledge, then I suggest you just keep to your polecats and avoid the Amazing International Experience that I have been blessed to be apart of.

The following I originally posted to the youBarbershop.com site, in response to the original announcement.
*****************************
Frederick Sturke (Oakdale)
I hate to see this happen, just as we were heading into a new, renewed era in Music City.

We can whine, moan, piss, groan, make excuses, point fingers (in many directions), or we can look at this as an opportunity. (I hate to sound trite with ages old adage of the Asian concept of problems actually being opportunities, but….)

Here is an opportunity for us in the field to rethink our commitment to maintaining and growing our Society. While we depend a fair amount on Nashville, perhaps it is time to recommit to our own chapters.

Can each of us do a bit more to help our chapter grow? Can we do more than just show up and sing? Can we get beyond our insecurities and invite people to join in what we do? (Have we ever met a man who truly didn’t like what we did after standing in that “sweet spot” in the cup of a quartet?)

Can we go out there and find gigs for the chorus or our friend’s quartets? Can we go out and sell ads and tickets for our shows? Or sell singing Valentines? Or just help with riser or uniform duties?

If the doors were all bolted on our new Harmony Hall, would there no longer be a Society? I sure hope not.

Time to really use the grass roots concept for what we do.

Fred Farrel, and others have missed the points I tried to make. Read them again with more care to the speciffics expressed.

Joe Barbershopper, who is afraid to use his real name, and Eric Dalbey are simple opponents of the 1st Amendment and as with most liberals resort to name calling instead of cogent argument.

If everyone bought a Convention ticket ‘whether they used it or not’, might get us out of the problem for now but would not solve the long term problem. I was able to scrape up enough money to attend 2 International Conventions in my 47 years as a member because they were within a one day driving distance, and was sorry afterward because of the point I made about overly complex arrangements that hide, distort, or totally destroy the feeling of the song.

Caliber of music is not in question here. I sang in the Seniors International Contest in 1993 and have always worked hard for, and appreciated high caliber singing by Choruses as well as Quartets.

James,
I am by no means an opponened to the 1st Amendment, nor am I attempting to resort to name calling. In fact, James, I thank you for your input and the well-constructed manner in which you presented it. I just can’t stand by and allow another person to resort to “name calling” our board of directors as a board of “misdirectors”, nor do I think this place to be the venue for another person to actually be happy for these sad events and wish this on anyone. I was shocked that someone (Jack) actually said “You are reaping what you have sewn.” This forum is open to all opinions good or bad; however, I would much rather hear what ACTUAL members of the Barbershop Harmony Society have to say about their own society’s health. If someone has “abandoned BHS” then I don’t have much respect of their opinion on the matter.

Well, well, I’m just wondering what a new member of the Society makes of all this!
People get all the bitchin’ and whining they need at work, or wherever…………do they really want to see it in their hobby? Is an open forum really such a good idea?
What happened to all the positveness that surrounded Barbershop?
Smile!

Being a 22yr-old, 3 year member of the Society, I thought it was sad that these gentlemen decided to use this forum to air their opinions about the direction of the Society. Thanks Eric and Fred for your comments.

Ditto Fred Farrell on his comments about “big v. good”. I consider myself a barbershopper but can’t find a rewarding experience in my area, so I’m not singing. I know many others in the same position.

What we have is a clash of needs, based mostly on generational differences and societal changes. See my slides on this topic at http://www.chrisrimple.com, then visit http://www.21stn7th.com/ to learn how you can help your chapter grow.

As a longtime member and former competitor
I continue to see the Societies mis-direction
My good friend Lloyd Stienkamp told me years ago
that he feared the that the Society could compete itself out of business..Why can we not have the
focus of chorus as entertainement? Not of a panel
of Judges..but of our local communities? If we had the same amount of dedication to involvement in our local communities that we do with the “competition enviroment” we could grow..Leave quartet competition alone..Invite loccal choruses to intetnational to entertain..judge them on that..If we need a mission statement it should be bring the joy of babrershop singing
to our local communities..

[Note to readers of barbershopHQ.com: Strong feelings and opinions are fair play in the comments area only if expressed with the decorum that would be expected if all parties were in the room. Personal attacks and other forms of rhetorical hand grenades are out of bounds and will be removed. Please be civil in your comments, and also in your replies to those who have not been civil in theirs. We will remove comments that cross the line and ban repeat offenders.]

Where buying a convention registration is an idea, why not just donate the funds to the society if money is the problem right now.

Consider a donation rather than a purchase or better yet, buy a registration for someone who wants to attend but can not afford to at this time. I’m sure there are many “locals” who would love to attend but have fallen on hard times.

My $.02
Bob Hartley

I’m no judge, but I’m pretty sure that if overly complicated arrangements are done poorly, they aren’t rewarded.

I agree with Fred Farrell’s comments. We can help by buying registrations and not going to Anaheim…or better yet, GO! Flights are cheap, and it sounds like the rooms may be too. I don’t buy the notion that we’re losing members because of professionalism. I find it frustrating to be on the risers with people who’re unprepared, flat, or just simply not into the music. To me, it’s more fun and a better release to be really into the music and perfecting my singing and performing. I think that’s why Bill Biffle suggests different choruses for different folks…I’d hope they all have good singing as a goal. What’s frustrating for many I’m sure, is that they may have to drive a few hours to find what they want. I’m optimistic that with the release of “American Harmony”, we can recruit a cadre of new, younger, and more enthusiastic singers to our ranks! Best of luck to our Nashville leadership, and those who’ve been cut. These are tough times, but they don’t have to last forever!

The sour grapes I read on here from several people about the “new direction” of the society and the kinds of songs that are sung is quite hypocritical. When these 35 and 40 year members started in Barbershop they were singing tunes from the 1830s and before. It is no different now when chorus’ and quartets singe songs from the 60s and 70s. As long as they are arranged in Barbershop, who cares? Lets face it, the kind of music that will draw new people into the society will not be from the 1920s and 1930s. Why do you think the “young” chorus’ around this nation (aka Westminster and the like) have no trouble getting new, young members. It is because of the great arrangements to old songs and arrangement’s of more modern songs they sing. If the songs we sing do not at least partially change with the times, then it is my belief the society will continue to loose members.

So if my calculations are correct..the numbers tell me that we need every member of the society to give $10-$15 each for 2009 to bring the Society back to $-0-. I’m all for that!

Want to help out? Make a gift through Harmony Foundation. HF is building the financial foundation for the Society’s future, and providing a huge amount of support for important programs today.

I have joined the President’s Council and have encouraged many of my barbershop brothers and sisters to donate as well. Most of us can’t give much, but if we all do what we can… together we can make a monumental difference. There are tax-deductible giving options for all budgets.

Call Ev Nau, Sean Devine or Ryan Killeen at 1-866-706-8021.

Thank you for all the comments. Even the agenda driven posts are there because someone cares enough to worry about how the Society is doing, so thank you for that. All the people on staff are dedicated to Barbershop and the Society and those who are departing will be sorely missed. Please remember them in this thread and wish them well.

I am saddened, but not shocked. You could see this comming. Part of it is due to the ongoing cost of the Society infastructure combined with shrinking revenues and there is no doubt that the economy has contributed.

However, it a foolish to expect significant positive change when we continue to do things in the same manner year after year as membership shrinks.

As a former member of the Society Marketing & PR Committee I was disapointed that we didn’t reach out and build a better support group out of those that were on the fringes of our Society endeavors. There are hundreds of thousands of non-members that love our style of music. I campaigned for an affiliate program 6 to 8 years ago. A program where “Friends of Harmony” would be treated as such and made to feel like part of our family. If we had this in place today we would heve greater non-member participation and attendance at events ranging from local Chapter shows to publication subscriptions, merchandise and CD purchases and convention and contests from Divisional to International.

My ideas, for the most part, fell on deaf ears and when a new Chairman of M&PR was appointed I was dropped off the committee. The recent program for wives hasn’t accomplished its potential partly because it calls for added financial support from the same family, that of a member.

We have a saleable product, unique four part a capella harmony, we just don’t seem to know how to sell it. The fault doesn’t just reside in Nashville, it is present in probably 75% of our local Chapters, including my own.

It’s not to late to implement the changes needed to save our Society. It will be difficult, but if contributors with POSITIVE ideas, not criticism, step up, we can do great things.

Warren Willard

Well, at least people are staying away from Anaheim for real reasons (as opposed to the Miami Beach debacle where people stayed home due to incorrect weather assumptions and unrealistic crime fears).

That said, I have been a barbershopper 32 years. This will be my 30th convention which is great, but how many Men of Note do I have? TWO. And they were both handed to me on a silver platter.

The problem isn’t the music (choruses were doing “Broadway productions” 25 years ago too, does anyone really think this is a new trend? If so you need to get out more). We are singing better than ever, which I assume is a good thing though some seem to indirectly disagree.

As Pogo said, “I have met the enemy and he is us”. I am a horrible salesman of everything from membership to show ads to Singing Valentines but maybe it’s time I started getting over it.

I believe the following quotes sum up the essence of the issues that we face in Dana Point, CA

John Elving wrote; If we want our Society to grow, it is not the job of the people working at Society headquarters. Nor does it lay on the heads of the Society Board. The blame can be laid squarly at the feet of the membership itself.

Derek Sturke wrote; Here is an opportunity for us in the field to rethink our commitment to maintaining and growing our Society. While we depend a fair amount on Nashville, perhaps it is time to recommit to our own chapters.
Can we go out there and find gigs for the chorus or our friend’s quartets? Can we go out and sell ads and tickets for our shows? Or sell singing Valentines? Or just help with riser or uniform duties?

Steve Nester wrote; I am a horrible salesman of everything from membership to show ads to Singing Valentines but maybe it’s time I started getting over it.

Ken Clark wrote; Why do you think the “young” chorus’ around this nation (aka Westminster and the like) have no trouble getting new, young members. It is because of the great arrangements to old songs and arrangement’s of more modern songs they sing. If the songs we sing do not at least partially change with the times, then it is my belief the society will continue to loose members.

I believe that we can individually commit to increasing our membership, selling tickets and ads, improving our singing abilities, overcoming any concerns about being salesman, and sing great arrangments of old and contemporary songs that we can emerge as a stronger and viable society.

Bill Nikkel

I think the discussion has gotten off track. Here is Ed’s original post….

The challenge is especially urgent this year due to the disappointing level of international convention registrations for Anaheim. The resulting shortfall has put our annual budget over $330,000 in the red, requiring quick action.

Maybe Im off track, but perhaps distance, which equals more expense, is an issue for the lack of registrations? How do registrations fare when the international convention is more centrally located?

Colin

Colin, I just flew round trip from San Diego to Nashville for $189. Airfares are actually pretty cheap right now. I think if money is a factor, it’s the totality of the expense (airfare, hotel, meals, registration, vacation time, etc) that is the issue, rather than just the airfare alone.

Given that the average national savings rate has gone up significantly since the financial meltdown, I suspect a lot of people are just deciding to avoid the expense altogether.

The only statistic I’ve ever heard about location significantly affecting attendance (other than the Miami debacle) has been in terms of going back to the same city “too soon”, like 3 or 4 years apart.

Other than that, it appears to be a crap shoot. I think Louisville was one of the better attended conventions of the recent past, but I have no idea why. No offense to Louisville.

You’d think Anaheim would be one of the best convention cities possible, especially for people who want to combine the annual family vacation with the barbershop convention. You’ve got Disneyland right there.

Plus, it’s in one of most populated districts in the Society. Easy driving distance for something like 2800 members, plus spouses, etc. That alone should put the registrations around 4500.

Where’s everybody else from outside FWD?

Ken clark has it right! It’s the music. LIke real estate it’s music , music music. If they like the tunes and recognize it ,they will come. Argue all you want about how well it’s sung,that is important, the bottom line is do they like the music!

Actually, if you don’t bring your family, and don’t plan to extend your visit to LA or SD, Anaheim is kind of a crappy convention city, no offense. There is no urban feel, nothing is walkable except the hotels, to use a comparison with where I live it is like having International in Framingham. It’s kind of like having International at the mall.

Contrast and compare with a city on the opposite corner of US/Canada that was a great convention city – Montreal.

Just felt it might be time for one of “the affected” to chime in and say thank you for the personal support received through this media, email, and phone calls. It is well appreciated and very helpful.

A little over 3 years ago a dream job became available for me and I chased it. Did I have all the answers for the problems to be solved in that job? You bet I did. Could I be the one to create a legacy for this organization that would get me into the Hall of Fame for all Associations on earth? A no brainer, of course I could. I had the experience (Chapter Officer for over 25 years, District Officer including President for a total of 17 years +, Society committee involvement for over 10 years including serving as chair… Add up the number of hours that I had spent in meetings/conference calls/emails reviewing, postulizing, working on, researching, problems related to Society, District and Chapter Membership – Ask my former boss and he would tell you it was probably only 3-4 hours per day, but in reality, it was more like 1-2 hours… most every day.. for at least the last 14 years. But I digress…

2.5 years ago I landed that ideal job and todayfeel good (not great) about how I performed in it. I started on a Tuesday after labor day and on that Wednesday we began Budget Review meetings — 2nd day on the job and I heard the word “cut” more than any other word.

Here I am 2.5 years later looking at the end of the tracks much earlier than I had planned. Am I bitter? Not in the least. Do I have a major insight to share? Maybe I do, maybe I don’t … and, unlike the Charlie you know, I will try to be brief.

In learning a new song or tag, it doesn’t sound good until we “get it.” And we “get it” from a good leader, in our face, up front and personal… the quickest and the easiest way is usually one on one with that leader/teacher. Why? Because he “persuades” us to sing the right notes, persuades of to use the right expression, and persuades of to do something that is different than we want to do naturally. We are persuaded to sing in a way that will join forces with three other notes and create something that is attractive to the ears of others.

Seems to me this should work for most anything. We just persuade members to do things that will join with the others in the chapters to make the chapter an attractive place; persuade them to make the chapter a place for a stranger to redirect a minimum of 3% of his disposable time each week (and likely much, much more).

So all we have to do is just pursuade them, right? There I go, using the worst 4 letter word in the English language – just. Just pursuade!

Perhaps it is me, but I feel we have never found a succesful way to get the buy-in, full support, total cooperation of chapters on a Society wide basis to use the programs that are available to them. (I am not saying they should use ONE PROGRAM.. I am saying the should us SOME program.) We have not been successful in persuading them on a wholesale basis to see the value in the programs and to use them.

We’ve tried rewards, awards, money, discounts, threats, demands, and on and on, but we are still faced with declines. The majority has never been persuaded to do something. Why? How?
Please rest assured, your staff is trying to find this bullet on a constant, daily basis. We are (were ;-( ) the ones whose livelihoods rely on the success of the Society, and we use everything available to us to ensure teh success… but, so far, the bullet has eluded us.

One method that would most likely work is to have teams of well trained, staff members in the field (ala Steinkamp and others) and we have a fully developed program for this. Then why didn’t we implement it, you ask? I’m sure your first gue$$ will be correct. It needs to be funded.

Folks, again, I sincerely appreciate the support and thoughts that have been sent my way. My wife Liz and I will survive and thrive in a new ways in Nashville (yes, I need to work) – And, I will continue to do whatever I can, in whatever ways I am able, to help the Society move to a more positive place. There is nothing like the Society and we cannot cheat future generations out of the getting what we have all received from it.

My thanks and best wishes go to those affected by these necessary steps. We thank you for all the actions, thoughts, ideas, hopes, etc that you have contributed and now we hope that your legacy on our staff will continue even with your leaving.

On the cause of this unfortunate choice: Well, it seems we may never get the full answer as this is a constantly moving target. The only way it can really grow is that the local chapter continues to meet or exceed the expectations of the local member. That’s a tremendous amount to ask on the leadership at the local level. It seems that it is harder to administrate and musically lead our chapters these days. We can harken back to an easier time but it is unlikely we will ever be able to truly go back to that model from a music (legality for ex) and funding (Costs of BBS for about everything from musical leader pay to legal music to advertising to convention costs…..you get the idea. Probably the only way to go back is to enstill a culture of volunteering at the chapter level that surpasses the days of old….Not sure we can do it but that would likely go a long way.

For those interested in this summer’s travel poll statistics, here you go:

http://www.ap-gfkpoll.com/

It doesn’t mention anything about the music, as far as I can tell.

I see a lot of KIBbers here doing their usual complaining about the progression of the style, and blaming all evils on that.

If you’re one of them, ask yourself what your actual goals are, deep down. No, don’t respond here. This is for personal soul-searching only.

Are you really trying to return to the way Barbershop was ORIGINALLY? Or just to the way it was when YOU were young? In other words, are you really trying to preserve a style of music, or just hold on to your own youth?

I see lots of people wanting to go back to the six-category judging system (despite the fact that it only gave ARRangement a maximum 20-point bonus or penalty to the overall score, while today’s system gives MUSic [including defending the Barbershop style] nearly equal weight with SINging and PReSentation [I say “nearly” only because of the tie-breaking rule, which was invoked once in recent memory]). But that’s not the system that O.C. Cash and Rupert Hall had, that the Bartlesville Barflies won under. If you were really trying to return to our ROOTS, you’d be pushing for a return to THAT.

Or, let’s be honest here: Barbershop’s REAL roots predate O.C. Cash and SPPBSQSA (which in turn predated SPEBSQSA) by a long shot. Do you really want to return to the REAL roots that Dr. Henry (in the opening of his outstanding “Gold Medal Moments” address, which anyone and everyone who claims to be a Barbershopper should consider required viewing at least once [it’s on YouTube™, so if you have the Internet enough to be reading this, you have no excuse!], right up there with Dave Stevens. “What are We Trying to Preserve?”) quoted the founder of the NAACP recounting his grandfather describing, of black men in Barbershops tuning chords to GUITAR? REALLY!? I think not. Be honest with yourself, now.

We heard similar complaints about the new logo. Not because of the logo itself, but just because it was new. I personally had serious problems with the logo for technical and design reasons (being in that field), and some of them were addressed (reducing the number of Pantone® spot-color plates required by the first .EPS version [with the gradients on the faces]), and frankly the circular version of the new logo (as seen on this very website) has grown on me (less so the rectangular version). Some of my technical concerns remain (the thin horizontal lines will flicker badly when used on standard TV or otherwise interlaced video, especially at small sizes, e.g. as a logo bug — but this is being alleviated by the coming of HDTV [which has non-interlaced resolutions, though it still has some interlaced ones as well] and prevalence of flat-panel TVs that don’t suffer as badly from interlace flicker as tube-type TVs do), and some design concerns as well (without a large, bold area of color like the old blue disk, the logo tends to visually fade away when seen from a distance or in small sizes — the circular version of the logo is less vulnerable to this effect than the rectangular version, but still more vulnerable than the old barberpole-and-lyre-on-disk logo).

But how many people who complained about the new logo brought up concerns similar to the above, in other words, actual REASONS to be concerned about the logo above and beyond the loss of nostalgia? At the time on the Harmonet, I do believe I was pretty much the only one. I also expressed concerns about the OLD logo, e.g. that the lyre was a musical instrument and thus not representative of our style. One man I corresponded with said that the lyre was a general symbol of music found on nearly all music textbooks in schools, but again he was going on his memories and not the way things are today. I did a website search on the covers of music textbooks used these days (and this was a few years ago, remember) and couldn’t find a single lyre. Even the idea that the lyre represented the shape of sheet music stands no longer works, since sheet music stands haven’t been shaped that way in decades (they’re now either a sort of metal web / spokes shape [to make them lightweight], or a solid, slightly rounded-corner [for safety] rectangle). I dare say that hardly anybody younger than 35 has encountered a lyre shape as a general symbol of music in their lives, except perhaps historically.

Times change. We old folks (I now know what ½ a century feels like) may not like it, but the world moves on. Barbershop existed before any of us were born, in a form that none of us remember personally and few of us have ever heard. It will continue to exist after we are gone, in a form that we will never hear. And in between, it will change. Them’s the breaks.

I collect comic books, and sometimes visit comic book forums. You see this same sort of thing there. Look up the “Hal Jordan vs. Kyle Rayner” One True Green Lantern debates, for instance. In this case, the KIBber-equivalents won (DC brought Hal back from the dead and relegated Kyle to alternate universe duties), and it turned out badly (as much as I hate to admit it, Hal Jordan is just plain BORING, and he always was). And, as with the KIBbers, Hal wasn’t even the first Green Lantern! That would be Alan Scott, of the Justice Society (not League — that came later) of America, from the 1940s. The Hal Jordan revamp was largely inspired by E. E. “Doc” Smith’s “Lensman” pulp Sci-Fi stories.

Star Trek fans can see parallels with the Captain Kirk vs. Picard debates of a couple decades ago, and so on, and so on, and so on.

Hello -

Going to International Conventions has been something I’ve done since 1978. The chance to compete and medal at them have been the greatest days of my life…so far.

But they are very expensive to attend.

If the main culprit is the lack of Anaheim Registrations…then look to the Internet fo a cause and a solution.

Maybe its the easy ability to “mouse click” and see the entire competition from the comfort of your own home…Not paying hundreds of dollars for airfare, hotels meals, running to find food between sessions-then missing your hometown group. It can be a “not so much fun” vacation.

We live in a fast paced instant-gratification Internet world. Some people just don’t have the time, or can’t slow down anymore.

My suggestion to make up for the Registration Shortfall, would obviously be to increase the internet prices to balance it out.

As for the Economic Contractions and Staffing Cutbacks…this is 2009 and most business are doing this to survive…and our Society must survive.

I agree that the most important thing is to keep the guys at the chapter level happy, singing, and fraternally grateful.

See you in Anaheim!

Here’s the crux of the matter: when it is all said and done, a WAY lot more is SAID than done. Much of what is said is at best unnecessary; some of it is needlessly negative and destructive. I expect that what I express is very unlikely to change your mind at all. What I choose to do WILL and DOES in fact alter the reality of those it directly affects.
Those who are intent on forcing tomorrow’s events to be a replay of some historical event are doomed to frustration and even worse, they are not dealing with the reality of the current situation. Joel made some really good points. In my opinion the most important point he made was implicit. Human nature is what it is: Regardless of the current situation, some folks are going to be unhappy (and whine) about it. The reality is this: those who WORK, the “do-ers” make something happen; those who don’t work really should have no room to talk. Let’s individually and organizationally focus on: 1) singing (harmonize) to be very best of our ability; 2) strive to learn and improve everything that has anything to do with singing/performance/entertainment which includes… 3) live in harmony with everyone, especially those within our local arena of influence, be it our family, chapter, chorus, community. I personally find it much more rewarding to find someone who I really admire and attempt to emulate their professionalism.
In short, quit complaining and get back to work! DO something positive and constructive and quit focusing on the “mistakes” or shortcomings of others.

Perhaps Yoda (the real one, not the barbershop one) said it best: “Do, or do not. There is no try.”

It is a sad day but there are lessons to be learned.
I don’t think the type of music can be blamed. Our chorus does it all. No one likes every song but they all like some. We have an active Polecat program going but our favorite song at present is one of Neil Sedaka’s. We keep our audience in mind. What do they want to hear? Our audience is not made up of judges and Barbershoppers. They are people who came to be entertained and most were coming of age in the 1950’s
Change in the judging system? That is not our problem. That is for the contest oriented people to argue about but the emphasis on competition has apparently not paid off. There are many of us who have ‘been there and done that’ and found the whole experience wanting. Lack of talent may enter in to it, but I have been quartetting for 6 years and 250 performances (many repeats). We went to quartet contest once, won the Novice Division, and found it a disappointing waste of time. I am perfectly content to let other quartets and choruses go to the International and try for the Gold. I would much rather sing for the local Rotary, the Ladies Church Guild, etc.
I think there are many of us who pay our dues each year and watch as it goes mostly for convention related activities. We have no choice; the BHS is the only act in town.
Such mundane things as a phone system that works, a market place where all the employees don’t go to lunch at the same time, a Premiere Subscription that arrives on time, music shipments that are timely (I have gone from 10 days to 3 months from the BHS vs. 3-4 days from the occasional outside supplier), a catalogue system that works better (I want a song from the fifties, or an up tune, etc. How do I get it?), a catalogue that supplies a 10-12 second snippet of the tune being considered, etc. In the Harmonizer more articles that are applicable to the individual singer and non-competing quartets. I am more interested in how to keep potato salad off my coattails than the acoustic set up of a large auditorium. These are some improvements that I would like as opposed to a bigger convention is some distant place.
This minor rant probably won’t make any difference. The BHS will be down sized, I’ll still pay my dues, competitions will continue to be heavily subsidized, and I will still by happy to get my Premiere Series only 3 months after it was due.
Barbershopping is still the best hobby in the world.

Bernard Martin

I don’t know want is the majic pill to save our Society. I do have an opinion. Not as good as some and maybe not as bad as some. I am 71 and a 41 year member with 13 man-of-note awards and have held every Chapter Officer position and I consider myself to still be a good contributer to my Society. I am a KIBBER; however, I do love to sing On the Boardwalk. I am amazed with Dave W’s arrangements. I love to hear Jay G’s and Mark H’s choruses. I love to hear Stateline Grocery, Max Q, etc. I am so thankful for Bob Johnson, Joe Liles, Lloyd S, Jim DeB and many, many others. I wish that the proposed Carolinas District would get a fair chance from the Dixie District and our Society. If we can get by with these personnel being cut, then why did we hire them in the first place.
The is a point for good Leadership; there is even a better point of good Followship. I thank my Society and fellow barbershoppers for giving me the best times of my life. I’m sure Ed W. will do his very best for us. A BS 7th to you. I will contact Intenational and contribute my $100 to help cover the deficiencies. IT’S GREAT TO BE A BARBERSHOPPER.

Bernard,
We’ll work harder on those things that aggravate, because they are an important part of customer service. However, you got one thing fundamentally wrong, and it’s important, so I want to correct it. Competitions MAKE money, they don’t cost money. Without competitions, our Society would have less money to spend on Joe Barbershopper services.

Robert, thanks for your support.

Ed

Ed,
I was glad to hear that the competitions make money and the BHS doesn’t have to subsdize them. I was somehow misled by your statment in the first paragraph above.
“The challenge is especially urgent this year due to the disappointing level of international convention registrations for Anaheim. The resulting shortfall has put our annual budget over $330,000 in the red, requiring quick action.”
Thanks for straightening me out,
Bernard Martin

Bernard,
I can see how that might be misleading, for you and for many others, so let me draw a quick picture of the budget process.
Each year the Society tries to forecast, based on past performance and current market trends, the amount of income for the future 2 years. Then, based on that prediction, we budget out our expenses to match. As the economy collapsed this year, and as some of our predictions proved too optimistic, our income stream began to shrink. The $330,000 is $330,000 less income, which means we must shrink expenses to match.

Thanks for giving me a chance to explain.

Ed

I encourage everyone here to consider what is truly important to them.

Take a second and ask “What matters to ME?”

Then

consider the community in which that ‘matter’ lives and ask…”what matters to that community?”

If you consider what matters to the BHS community and live inside that community fulfilling its dream, you will find that what matters to YOU comes right along in the process. If it doesnt, I will challenge that that need has nothing to do with barbershop. Take a close look….closer…closer…there you go ;-)

I have found that the communal need here is sharing. A lack of sharing has caused the results we now face. I encourage everyone to take localized action. Tell that person at work about your show. And speak from a place of passion and enthusiasm. Dont sell anyone. Just share about you, your life, and how much this hobby means to you. Get specific. Share that first moment that you got hooked or share that moment of fraternity when you experienced a level of friendship you’d never known before. This is a rare conversation for people in life to have…IN GENERAL…and will, with certainty, result in a memorable and inspiring moment for that person. They will immediately think back to a moment that inspired them beyond measure and will become enlivened by that…they will leave the conversation feeling inspired and moved…all because YOU shared about barbershop.

Lets all start with this and see what results that creates.

If we emancipate our attachment to the results of our sharing (new member, show tickets sold, gold medal, etc), our enjoyment of the experience of sharing increase exponentially…we become present to all the details of that sharing, experience the actual emotions of that thing we are discussing, and THIS is what inspires others…seeing someone who IS inspired. Inspiration is a way of being. It isnt money in a bank, a song from a certain era, a medal on your chest, or a number of people at a convention. Those are all POSSIBLE results out of certain actions that were taken in line with a commitment to a way of being that YOU actively create in every moment of every day.

So…how are YOU being right now? And now? And now? And how about riiiiiiight…..NOW?!?!

Reorganization can be a good thing–to grow means change–but not change for the sake of change or holding onto something simply because “it’s always been done that way.”
Perhaps this is the place and time to suggest what I’ve often said–let’s make PROBE the Society’s official PR arm and not hire marketing “experts”;
we are essentially a volunteer organization and it’s great to see many who are able contributing so much in time, talent, and other ways. It would also be more in keeping with the Society’s original vision–the “perservation and encouragment of barbershop quartet singing”–if medalist quartets and choruses would be willing to perform for their fellow barbershoppers w/o fees, just help w/ such expenses as transportation and laundry/cleaning,
where possible accepting housing and meals in the homes of the chapter members for whom they are performing. Would airlines be able and willing to allow quartets to be “singing flight attendants” in return for free or much-reduced air fare?

What happened to my response of several weeks ago? Maybe this form of comm is not for technophobes who are interested in Harmony singing?

Tom,

That response never made it to the group. Malfunction, misunderstanding, or whatever, we never saw it. Sorry, can’t comment on that which we do not see.

Ed

Guys,

The only way to remain relevant is to produce music/performances that 1) guys want to offer, AND 2) the masses want to receive. These two simple points should be the focus of EVERYTHING.

I am not saying the answer is simple.

HarmonyDanO

I would like to see more of Alexander’s (Edwards) ideas on PROBE being the Society’s official PR arm. How would that work exactly?

An organization like BHS has some unique issues with marketing and PR [I will not get into the definition(s) of marketing here]. We have basically 3 levels of organization: the Society (Board and Staff), Districts, and Chapters (plus affiliate organizations, their members, etc). Each of these levels has to do external AND internal marketing and PR.

I am a proud member of PROBE and a member of the BHS Marketing & PR Committee. There are certainly members of PROBE who are great at PR, but will/can those individuals volunteer to do the PR for the Society? Our voluntary committee just spent nine months on Singing For Life 2009. We had 6 members, including 2 staff and 2 District VP’s. Without consistency, organization, determination, and leadership, a project like that, even in its second year, does not get far.

Just a comment about “and not hire marketing ‘experts’”: Todd Wilson has done a wonderful, professional job for this organization as Director Of Marketing. Here is a man (with 7 gold medals, and counting) who learned to sing barbershop…in the womb! When we get back on our financial feet and are able to refill that important position, I hope we can find his equal. If you want some interesting reading, go to http://www.acappellafoundation.org/essay/wilson.html.

That was a great read, thanks for sharing.

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